What countries do you ship to?
We ship worldwide and our postage calculator will automatically calculate it for you.
What payment methods do you support?
The choice is yours:
- Credit / Debit Card – Processed securely via Stripe
- Bank Transfer – Call us old fashioned, but we still support it. However it’s the slowest method and orders won’t be released until payment has cleared in our account.
Do you combine the cost of postage when buying multiple items?
We sure do! Our website is smart like that, it automatically calculates postage based on the items you’ve added to cart.
Can I order over the phone or in person?
At this point in time we can’t take orders in person or over the phone.
I'm in Melbourne, can I pick up my order from you?
You sure can, at checkout select “Pickup In-Store” as your postage method and we’ll have it ready for you.
We’re located at 100 New Street, South Kingsville, VIC 3015
How do I contact customer service?
You can drop us a line at anytime. Seriously!
- FB Messenger: You can click the chat icon bottom right corner of the browser to start a conversation.
- Email: Keeping it traditional? no problem, you can contact us via our contact form and we’ll email you back as soon as we can. Contact Jax
Are JAX parts Road Legal?
JAX Garage manufactures and sells parts that are for off road use only, are not street-legal and do not conform to Australian road laws or ADR Laws.
All parts must be installed by someone experience and competent in the installation of the particular part. It is the responsibility of the person installing the part to determine the suitability of the part for that particular application. Do NOT assume anything. Improperly installed parts are dangerous. If you are not sure, contact our technical support. (You can do so by clicking the chat icon on the bottom right of your browser or by going to the contact page)
Use of JAX Garage technical support does not guarantee proper installation. You, or the person who does the installation must know how to properly use the product. It is not possible by conversation to understand or foresee all issues that might arise in your installation.